Terms of Service & Conditions
Effective Date: 06-13-2024
Welcome to Road Repair Logistics. By accessing or using our website or services, you agree to comply with these Terms of Service and Conditions. Please review them carefully.
1. Services Overview
We provide 24/7 dispatching, roadside assistance, and logistics services for trucks, trailers, cars, and heavy-duty vehicles. Our services are initiated through website, phone, or email contact.
2. Personal Information
To ensure seamless operations, we collect personal information such as names, email addresses, bank account details, MC numbers, US DOT numbers, vehicle information, and payment details. By using our services, you agree to provide accurate information, which is securely stored in accordance with our Privacy Policy.
3. Invoices & Payments
Invoices and payment links are sent after services are rendered. In emergencies, we may collect credit or debit card information on-site, with your explicit permission, to ensure continued service. Once payment is confirmed, no refunds or reversals will be granted.
4. Customer Satisfaction & Refunds
After services are completed, you will be asked to confirm your satisfaction. Once confirmed, refunds or payment disputes are no longer permitted. If disputes arise, notify us within 24 hours, and we will work in good faith to resolve them.
5. Emergency Payments
In emergencies where standard payments are not feasible, we may charge your card on-site, but only with your permission.
6. Third-Party Services
We may act as a third-party service provider to assist marketplace businesses. When doing so, we maintain confidentiality and uphold legal terms.
7. Limitation of Liability
We are not liable for service interruptions due to events beyond our control (e.g., natural disasters) or for property loss unless caused by our negligence.
8. Cookies
Our website uses cookies to enhance user experience. By accessing www.roadrepairlogistics.com, you consent to the use of cookies, including third-party cookies, for statistical and marketing purposes. You can accept or decline optional cookies, but required cookies are necessary for website operation.
9. Intellectual Property
All content on www.roadrepairlogistics.com is owned by Road Repair Logistics or licensed. You may not republish, sell, or redistribute any material from the website without permission.
10. Comments & User Content
Users may post comments, but we reserve the right to remove any inappropriate content. You grant us a non-exclusive license to use, reproduce, and edit any content you submit.
11. Hyperlinking
Certain organizations (e.g., government agencies, search engines) may link to our site without prior approval. Others must seek permission. Any approved link must not be deceptive or imply false sponsorship.
12. Indemnification
You agree to indemnify Road Repair Logistics from any claims or damages arising from your use of our services or breach of these terms.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on the website, and continued use of the services implies acceptance of the updated terms.
14. Governing Law
These terms are governed by U.S. law, and any disputes must be filed in U.S. courts.
15. Contact Information
For any inquiries, contact us at info@roadrepairlogistics.com.